It is not possible to share any links to any form of inventory in the "Dell Outlet" and this is a costly mistake,
I understand that the inventory turns over quickly and that this may seem like a reason to not provide (any) links but that is, in significant part, incorrect.
As a free-lance computer support tech I am often called upon to recommend new purchases. I don't sell hardware so that I'm free to recommend anything. I always recommend looking at "refurbs" and Dell is near the top of the list. But if I'm asked to provide specific recommendations with web links for a customer to select from Dell itself gets in the way.
I can, and have, make a list of things to search or ask for when my client calls Dell Outlet and sometimes the client does make that call. (The _never_ use the online search.)
Note that by forcing this situation Dell has reduced it's odds that the actual ready-to-buy consumer is going to make contact. And, if they do make contact, it is via the method that is most costly to Dell -- i.e., a phone call to a live person.
Dell Outlet could improve the odds of contact and sale by providing "safe" links to inventory in this manner:
-- Let me search and find a set of items that are appropriate to the client's need and then let me send this "set" of links and descriptions to the client.
-- If the items in my lsted set have been sold out then you can link to items in inventory that are similar.
&/OR
-- Let me create an inventory search criteria set that I can be sure has specific outcome for crucial elements like Model lines, CPU lines (an 'exclude' would be handy here as I prefer to avoid Celeron and Sempron to assure customer happiness), memory size RANGE, disk size RANGE and so on including, of course, price RANGE and particularly, preferred software packages.
-- Then let me mail a link to this predefined search to my client.
In ALL cases, always allow me to see and select all available optional software packages.
